Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how Nuvello Toys collects, uses, stores and protects your personal information when you visit our website, place an order or contact us.
1. Who We Are
Business name: Nuvello Toys
Website: nuvellotoys.com
Address: 25 Langton Close, Colwick, Nottingham, NG4 2BW, United Kingdom
Email: support@nuvellotoys.com
Telephone: +44 7454 741422
2. Information We Collect
We may collect information such as your name, email address, telephone number, billing address, delivery address, order history, purchase information, payment confirmation, messages sent through our contact forms or email, IP address, browser type, device information and information about how you use our website.
3. How We Use Your Information
We may use your information to process and deliver orders, provide order updates, respond to customer enquiries, manage returns and refunds, improve our website and customer experience, prevent fraud, maintain website security and comply with applicable legal, accounting and tax obligations.
4. Payment Information
Payments are processed securely through authorised third-party payment providers. Nuvello Toys does not store customers' full payment card details on its servers.
5. Cookies
We use cookies and similar technologies to operate our website, remember preferences, improve your shopping experience and understand how visitors use our website.
You may disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
6. Sharing Your Information
We may share necessary personal information with trusted service providers, including payment processors, delivery companies, website hosting providers, analytics providers and fraud-prevention services.
We only share information that is reasonably necessary for these providers to perform their services.
We do not sell or rent your personal information.
7. Data Storage
We retain personal information only for as long as reasonably necessary to process orders, provide customer support, resolve disputes and comply with applicable legal, accounting and tax obligations.
8. Your Rights
Under applicable UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, correct inaccurate information, request deletion where legally permitted, restrict or object to certain processing activities and withdraw consent where processing is based on consent.
To exercise your rights, please contact us at:
9. Data Security
We use reasonable administrative, technical and organisational measures to help protect your personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal obligations.
The latest version will be displayed on this page together with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Nuvello Toys
Address: 25 Langton Close, Colwick, Nottingham, NG4 2BW, United Kingdom
Email: support@nuvellotoys.com
Telephone: +44 7454 741422